Questions & Answers

I’m a journalist with a request for Bass Pro Shops. What’s the best way to contact you?

Please contact our media hotline at or 417-873-4567.

Where can I find basic company information and the history of Bass Pro Shops?

Company information, history, photos, b-roll and more can be found at our Press Kits page.

I’m with a production company seeking to film at Bass Pro Shops or license your products for broadcast use. How can I get approval?

If you are filming for commercial or promotional purposes, please e-mail and request a production application form. A certificate of insurance is also required prior to filming. We accommodate these shoots on a case-by-case basis determined by subject matter and feasibility. Please allow up to six weeks for review and approval.

I’m working on a story about outdoor gear or apparel. Can you send me Bass Pro Shops merchandise for my product review?

We are happy to supply media with samples and/or images for product reviews and editorial needs. Please contact us at or 417-873-4567 with the product name and SKU number along with your credentials detailing where your story will appear. We accommodate requests on a case-by-case basis determined by subject matter and feasibility. Please allow at least two weeks for approval of your request.

Is Bass Pro Shops planning a future location in my area?

Current and future locations can be found on our locations page. For additional information, media can contact us at or 417-873-4567

How do I sign up to receive the latest Bass Pro Shops news?

Media can e-mail and request to be added to our news release distribution list.

I’m a journalist interested in learning more, visiting or staying at Big Cedar Lodge or Big Cypress Lodge. How can I learn more or inquire about media discount rates?

Contact Janet Glaser at or 417-339-5123.


Other Questions


Who do I contact about advertising or marketing opportunities?

Advertising is typically planned months in advance. If you have an advertising opportunity that fits with the Bass Pro Shops brand, please send details to for review. Due to the number of inquiries we are unable to respond to every request.

Who do I contact about Bass Pro Shops sponsoring me as a pro team member?

We sponsor an elite team of professional hunters, anglers and ambassadors that reflect the Bass Pro Shops brand. For more information, send your request to to the number of inquiries we are unable to respond to every request.

Will Bass Pro Shops donate to my organization or sponsor my event?

We are proud to partner with local and national organizations in support of our mission to inspire people to enjoy, love and conserve the great outdoors. To learn more or apply for support, visit our Conservation & Community page.

I’m a Bass Pro Shops customer. Who do I contact with questions?

Our customer service team is happy to help you. You can reach them 24 hours a day at 1-800-227-7776 or check our Customer Service page for more information.

Contact Us

Media Contact:

Advertising inquiries:

Donation requests:

Customer questions: